DynamicsCon Live May 2024

Top Features of Dynamics 365 Customer Service


Ashley Steiner

Ashley Steiner

Veteran DynamicsCon Presenter Microsoft MVP Meetup Leader
Merlin Schwaiger 

Merlin Schwaiger 

Premiering Content Veteran DynamicsCon Presenter Meetup Leader

Session Description

In this session, we will review the various features that Customer Service provides to best care and your service your customers while also providing a great working experience for your agents.

Session Track: Customer Engagement
Session Type: Functional
Content Level:
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