Top Features of Dynamics 365 Customer Service

Speakers

Ashley Steiner

Veteran DynamicsCon Presenter Microsoft MVP Meetup Leader

She/her/hers

Merlin Schwaiger

Premiering Content Veteran DynamicsCon Presenter Meetup Leader

He/him/his

Session Description

In this session, we will review the various features that Customer Service provides to best care and your service your customers while also providing a great working experience for your agents.

Session Track: Customer Engagement

Session Type: Functional

Content Level: