DynamicsCon Live May 2024

Top Features of Dynamics 365 Customer Service

Speakers

Ashley Steiner

Ashley Steiner

Veteran DynamicsCon Presenter Microsoft MVP Meetup Leader
She/her/hers
Merlin Schwaiger 

Merlin Schwaiger 

Premiering Content Veteran DynamicsCon Presenter Meetup Leader
He/him/his

Session Description

In this session, we will review the various features that Customer Service provides to best care and your service your customers while also providing a great working experience for your agents.

Session Track: Customer Engagement
Session Type: Functional
Content Level:

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