DynamicsCon Live May 2024

D365 Field Service Overview


Will McLendon

Will McLendon

First Time DynamicsCon Presenter Microsoft MVP

Session Description

In this session we’re going to compare Field Service and Connected Field Service. We’ll explore the customer journey and expand on the employee experience. See demos of creating a Work Order, Booking Resources, and other new features plus time for Q&A.

Session Track: Customer Engagement
Session Type: Functional
Content Level: Beginner
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