D365 Field Service Overview

Speaker

Will McLendon

First Time DynamicsCon Presenter Microsoft MVP

He/him/his

Session Description

In this session we’re going to compare Field Service and Connected Field Service. We’ll explore the customer journey and expand on the employee experience. See demos of creating a Work Order, Booking Resources, and other new features plus time for Q&A.

Session Track: Customer Engagement

Session Type: Functional

Content Level: Beginner