5 Steps for Driving Sustainable Dynamics 365 User Adoption

Speaker

Asif Rehmani

Premiering Content Veteran DynamicsCon Presenter Microsoft MVP Meetup Leader

He/him/his

Session Description

Is Dynamics working for you or are you working for Dynamics? Why do many end users cringe when they hear the acronym ‘CRM’? It’s not because Dynamics or any other CRM for that matter are bad platforms (quite the contrary actually), it’s because of their past experiences with CRMs.

In this session, we will talk about the 5 best practices you can implement to make your users fall in love with Dynamics and drive end user adoption of the platform!

Session Track: Customer Engagement

Session Type: Functional

Content Level: Beginner